This means some of the items in the app did not sync to the portal. Syncing issues are linked to internet connectivity.
If there is a strong internet connection where the EVA device is being used, note the following:
- Is the phone connected to the internet? If not, connect to the Wifi
- Is airplane mode on? If yes, turn it off.
- Is the app updated? To check, Go to Maas360 > App catalog > EVA System app > Press “update” in that options appears.
⇒ If no, you can insert a SIM card with a data plan to the EVA phone
If it still does not work, please contact us at firstname.lastname@example.org