Why are the images not syncing to the web portal?

  • Why are the images not syncing to the web portal?

⇒   Syncing issues are linked to internet connectivity. Do you have a stable internet connection in your location? If you do, please notice the following:

  1. Is the phone connected to the internet? If not, connect to Wifi
  2. Is airplane mode on? If yes, turn it off.
  3. Is the app updated? To check, Go to Mass360 > App catalog > EVA System app > Press “update” in that options appears.

⇒   If you don’t, you can insert a SIM card with a data plan to the EVA phone.

If this does not work contact us at support@mobileodt.com

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