Why do I see “check app sync” on the portal?

This means some of the items in the app did not sync to the portal. Syncing issues are linked to internet connectivity. If there is a strong internet connection where the EVA device is being used, note the following: ⇒   If no, you can insert a SIM card with a data plan to the EVA phone If it still …

Adding external images to a patient case in the Web Portal

To add external images to a patient case in the online portal: 1. Click on the “plus icon” in the bottom left of the page, under the main image. 2. Choose the relevant image from your computer and click “open.” 3. The image will be added to the patient case. Please note: the image needs to be in jpeg form.

Editing information on the Web Portal

If you would like to edit the information in a patient case, you can easily do by following these steps. Please note: this feature must be turned-on for your user, so if you would like to utilize it please contact support@mobileodt.com 1. Click on the pencil icon next to any of the text blocks in the patient case. 2. Enter …

Exporting information

1. To export a case, click on the export icon at the top right. 2. To export to PDF: You can export the full case with patient details, or just the images to PDF and save it to your computer. 3. To export just the images: If you wish to export only the patient images you can do so by clicking on …

Consulting with remote providers

IF YOU ARE NOT SURE OF THE DIAGNOSIS, OR WOULD LIKE TO SHARE THE PATIENT CASE FOR A TRAINING AND/OR PEER REVIEW, YOU CAN SHARE THE PATIENT CASE DIRECTLY FROM THE EVA SYSTEM APP. 1. Tap on the chat icon located in the top right corner of the patient’s case. 2. Enter the name of the conversation you would like …

Using The EVA Web Portal

1. Open a browser and navigate to https://portal.mobileodt.com/login. 2. Enter your username and password. If you forgot your password, choose “forgot password.” 3. You will be logged into the main portal page and presented with the cases you have collected. Program coordinators will see all cases collected by their organization. 1. Cases are presented in chronological order. 2. You can …